Cancellation policy
Cancellation Policy
We offer certain items as subscriptions, pre-orders, or try-before-you-buy. This policy explains how you can change or cancel these purchases:
Subscriptions
- Subscriptions provide repeat deliveries based on the duration and frequency you select.
- Payment details are stored securely, and you'll be charged for each delivery unless you pay upfront.
- Some subscriptions auto-renew unless canceled before renewal.
- You can cancel or modify your subscription anytime through the links in your order confirmation email.
- For more on returns and refunds, see our Returns Policy.
Pre-Orders
- Pre-orders allow you to reserve products not yet in stock or inventory.
- Payment may be collected in full or partially at checkout, with the balance charged upon fulfillment.
- You can cancel a pre-order before it is fulfilled. If already fulfilled, you may request a refund as per our Returns Policy.
Try Before You Buy
- For try-before-you-buy items, we authorize your payment method before sending the order.
- You have a set trial period to decide whether to keep the item. If not returned within this period, your payment method will be charged.
For additional details, refer to our Returns Policy.