Shipping policy
Shipping Policy
At Chilly, we strive to deliver your order quickly and efficiently while providing transparency about our shipping process.
Countries We Ship To
We currently offer shipping to the following countries:
- Australia
- Canada
- United Kingdom
- United States
Shipping Options & Rates
We provide two shipping methods for each region:
-
Express Shipping
- Australia: $51.00 (1 to 5 business days)
- Canada: $37.00 (1 to 2 business days)
- United Kingdom: $48.00 (1 to 5 business days)
- United States: $59.00 (1 to 2 business days)
-
Standard Shipping
- Australia: $28.00 (6 to 12 business days)
- Canada: $21.00 (2 to 3 business days)
- United Kingdom: $17.00 (6 to 12 business days)
- United States: $10.00 (3 to 4 business days)
Processing Time
All orders are processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with tracking details.
Customs & Duties
For international orders, customs duties and taxes may apply depending on your country’s regulations. These fees are the responsibility of the recipient.
Delays
While we do our best to meet the estimated delivery times, unforeseen circumstances such as weather, customs delays, or carrier issues may cause delays. If you encounter any issues, please contact our support team at support@chillyism.com
Contact Us
For any questions about shipping, please email us at support@chillyism.com